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Julia Stewart Works to Keep IHOP’s Turnaround Spirit Alive

IHOP Chairman and CEO Julia Stewart has been lauded for the family-dining chain's turnaround. But what happens next? Stewart discusses franchisee relationships, stretching the concept, improving customer service and more in an exclusive interview with Editor-in-Chief Mary Boltz Chapman.
Read a transcript of the Julia Stewart interview.

Added on 2007-07-01 06:00:00 | Permalink

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