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Phil Costner

Phil Costner

Forging Ahead with Menu Innovation
With a new store prototype that streamlines traffic and takeout procedures and new management at the helm, La Madeleine is poised to make more headlines. The Dallas-based bakery-cafe chain is investing in a fresh crop of new products while contending with rising commodity prices. Phil Costner, chief operating officer for the 64-unit chain, spoke to Chain Leader Contributing Editor Monica Rogers about the new menu direction. 

Read a transcript of the interview with Phil Costner. 
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Posted: Jul 30, 2008



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