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Consumers Say 'Make Me an Offer'

The dining public is cutting back visits to restaurants as food and gas prices rise. But research shows that consumers are not necessarily giving up on eating out but choosing restaurants more carefully. The price-value proposition seems to determine whether they dine out and how much they spend. More

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  • Franchisee Turned Owner Revives Mama Fu's
    Mama Fu's Asian House is the latest brand from Atlanta-based Raving Brands to find a new home. Former franchisee Murphy Adams Restaurant Group purchased the concept in March and is betting on new training, support and service programs to set Mama Fu's on the path to profitability.
  • Invest in Recruiting and Retaining General Managers
    Guest columnist Harry Bond discusses how a low-cost yet effective recruiting and retention strategy requires proper planning and communication.

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David Farkas
Dave's Dispatch

July 3, 2008
What is your policy?
Love to hear your policies or thoughts on this one: Last n...
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Lane Cardwell
The Next Big Thing

July 2, 2008
True North
It takes a lot of guts to open up a new independent, casual dining restaurant these d...
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Vaughan Lazar
Organic Growth

June 23, 2008
Location, Location, Location
Well, at least I know three of you are reading this! Don’t worry, I have my blo...
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Clarice Turner
Clarice Turner: Relationship Counseling
Since Clarice Turner joined Vancouver, Wash.-based Papa Murphy's as president and chief operating officer in spring 2008, she's been putting her operations background to work targeting consistency and efficiency. Chain Leader spoke with Turner about how Papa Murphy's works with franchisees on cost pressures and more.

Read a transcript of the Clarice Turner interview.
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Coffee Trends

Coffee TrendsFresh-Brewed News: Current articles from national media outlets on coffee topics.

Consumption Trends: 37%
of adults aged 18 to 24 drink coffee, up from 31% the prior year. 

Pick a Pairing: Many coffee aficionados are curious to learn how their favorite blends match up with food. Restaurants have the opportunity to teach them.

Full Coverage: Coffee Trends



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Cover StoryUsing Your Head: 
Digital headsets let McDonald’s servers hear customers better, speeding up the drive-thru.
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How To Grow To 100 Units

Web Exclusive: Invest in Recruiting and Retaining General Managers: A low-cost yet effective recruiting and retention strategy requires proper planning and communication.

Management Systems: Retaining Unit Managers: Upstart operators share their tactics for recruiting and retaining general managers as they grow.

Upstarts: UFood Grill Creates Healthy Choice:
UFood Grill has evolved over the last nine years, trying to find the best way to bring healthful fare to the masses. It says its latest incarnation will broaden its appeal to a larger audience as it forges ahead with expansion.

Web Exclusive: You Can Succeed in a Recession:
Small restaurant chains face different challenges than large companies as the country enters a recession. To grow during an economic slowdown, small chains need to build their organizations from the inside out.

Full Coverage: How to Grow to 100 Units




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