Chain Leader

Current Issue

Cover Story:

Consumers Say 'Make Me an Offer'
The dining public is cutting back visits to restaurants as food and gas prices rise. But research shows that consumers are no

Features:

Denny's Loves the Night Life

All Lined Up: A More Sensible Kitchen

Good Times Is Moving Out

Il Fornaio Promotes a Passport to Italy

Beertending at Pub Concepts

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Franchisee Turned Owner Revives Mama Fu's
Mama Fu's Asian House is the latest brand from Atlanta-based Raving Brands to find a new home. Former franchisee Murphy Adams Restaurant Group purchased the concept in March and is betting on new training, support and service programs to set Mama Fu's on the path to profitability.
Invest in Recruiting and Retaining General Managers
Guest columnist Harry Bond discusses how a low-cost yet effective recruiting and retention strategy requires proper planning and communication.

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Restaurant News

Map Out Opportunities

Chain Finds Little To Celebrate In Its Pubs

Utah boosts minimum pay to $6.55/hour

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News from the Web

BUYER'S GUIDE

Compare prices for point of sale systems.
Chain Leader has partnered with BuyerZone to offer you free price quotes. Complete a simple form and find the restaurant point of sale system that fits your business needs.

Marketing Marketing RSS Feed McDonald's Outlines Beijing 2008 Olympic Games Sponsorship (Press Release) BJ's Restaurants, Inc. Appoints Chief Marketing Officer (Press Release) Legal Sea Foods Answers Censorship of Ads with Its Own "Censored" Ads (Press Release) View All Stories	Operations Operations RSS Feed Krispy Kreme Adds QSR Veteran to Company Store Operations Team (Press Release) Del Taco Announces Promotions (Press Release) McAlister's Names Ken Green Chief Operating Officer (Press Release) View All Stories
Expansion Expansion RSS Feed Fired Up, Inc. Announces Middle East License Agreement and Names Warren Chang as President (Press Release) Repechage Investments Limited, Owner of Elephant & Castle, Announces Acquisition of Piccadilly Pubs (Press Release) Alamo Drafthouse Offers Dinner and a Movie View All Stories	Human Resources Human Resources RSS Feed Fired Up, Inc. Announces Middle East License Agreement and Names Warren Chang as President (Press Release) Krispy Kreme Adds QSR Veteran to Company Store Operations Team (Press Release) BJ's Restaurants, Inc. Appoints Chief Marketing Officer (Press Release) View All Stories
Menu Development Menu Development RSS Feed Shells Seafood Restaurants, Inc. Launches New Menu (Press Release) Burger King Corp. Introduces New Nutritionally Balanced Kids Meal (Press Release) Denny's Loves the Night Life View All Stories	Research Research RSS Feed Restaurant Performance Index Advanced in May as Industry Same-Store Sales Turned Positive (Press Release) Flight Delays Keep Vacationers at Home NPD Finds Fewer Americans Dieting But Eating 'Better for You' Foods (Press Release) View All Stories

EXPERT BUSINESS SOURCE

Is Lending Money to Family Members a Good Idea?
Dear Suzanna:I am a successful business owner with a substantial income. Life is great, except t ...
Are Gas Prices Changing Your Behavior?
“These gas prices are killing me!” said a friend today. She commutes an hour each way to and from work and ...
Furnitureland South using blogs to communicate with customers

National home furnishings retailer Furnitureland South is using blo ...

Chain Leader Marketplace

Blogs
Talkback
Podcasts

Dave's Dispatch
David Farkas, Senior Editor, Chain Leader
July 3, 2008
What is your policy?
Love to hear your policies or thoughts on this one: Last n...
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The Next Big Thing
Lane Cardwell, Partner, The Chain Gang
July 2, 2008
True North
It takes a lot of guts to open up a new independent, casual dining restaurant these d...
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Organic Growth
Vaughan Lazar, Co-founder and CEO, Pizza Fusion
June 23, 2008
Location, Location, Location
Well, at least I know three of you are reading this! Don’t worry, I have my blo...
More

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To the previous commenter: The Barbie doll commercial is far and away the funniest of...
Curly Morris - 7/1/2008 5:36:05 PM PT
in response to TV Ads Present a Roll Model for O'Charley's

What are we? A nation of nuts What about personal responsibility. Do'nt blame the r...
Sepp Jancsik - 6/27/2008 1:57:48 PM PT
in response to Lawsuits Allege Inaccurate Nutritional Info on Menus

The commercial showing a father running over a Barbie doll with a lawn mower is just ...
Elaine Arsenault - 6/25/2008 8:56:19 PM PT
in response to TV Ads Present a Roll Model for O'Charley's

I'm a producer and when your hungry any chance great like this is great opportunity t...
Tim Williams - 6/23/2008 8:21:47 PM PT
in response to Big Mac's 40th Anniversary Celebration Continues with Fresh Mix Contest (Press Release)

View All Talkback Threads

Clarice Turner: Relationship Counseling
Since Clarice Turner joined Vancouver, Wash.-based Papa Murphy's as president and chief operating officer in spring 2008, she's been putting her operations background to work targeting consistency and efficiency. Chain Leader spoke with Turner about how Papa Murphy's works with franchisees on cost pressures and more.

Read a transcript of the Clarice Turner interview.

View All Podcasts

Coffee Trends

Fresh-Brewed News: Current articles from national media outlets on coffee topics.

Consumption Trends: 37% of adults aged 18 to 24 drink coffee, up from 31% the prior year.

Pick a Pairing: Many coffee aficionados are curious to learn how their favorite blends match up with food. Restaurants have the opportunity to teach them.

Full Coverage: Coffee Trends

MOST POPULAR PAGES

Buffalo Wild Wings Fights Night Hunger with New After-Dinner Menu (Press Release)

Carl's Jr. & Hardee's New Ad Campaign Brings Reality Television to Commercials (Press Release)

Consumers Say 'Make Me an Offer'

El Pollo Loco Introduces a Chicken Sandwich Like No Other (Press Release)

Upper Crust: Mimis Cafe's Top Fish Entrees

Franchisee Turned Owner Revives Mama Fu's

Tech 2.0

Using Your Head:
Digital headsets let McDonald’s servers hear customers better, speeding up the drive-thru.

View Tech 2.0 Current Issue

OPERATOR POLL

The best way that suppliers can help my business is:

Best Places To Work

Accountability
55% of chain restaurant companies hold managers accountable for unit-level turnover (People Report).

More best people practices.

How To Grow To 100 Units

Web Exclusive: Invest in Recruiting and Retaining General Managers: A low-cost yet effective recruiting and retention strategy requires proper planning and communication.

Management Systems: Retaining Unit Managers: Upstart operators share their tactics for recruiting and retaining general managers as they grow.

Upstarts: UFood Grill Creates Healthy Choice: UFood Grill has evolved over the last nine years, trying to find the best way to bring healthful fare to the masses. It says its latest incarnation will broaden its appeal to a larger audience as it forges ahead with expansion.

Web Exclusive: You Can Succeed in a Recession: Small restaurant chains face different challenges than large companies as the country enters a recession. To grow during an economic slowdown, small chains need to build their organizations from the inside out.

Full Coverage: How to Grow to 100 Units