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August 14, 2008
Top Features

From fine-dining to budget-priced concepts, the emerging chains on Chain Leader’s ranking are using various strategies to grow and leverage their brands. What they have in common is delivering an experience that connects with customers. read more...

Denny Lynch has learned a lot about crisis management in his 28 years at Wendy’s, some of it the hard way. The senior vice president of communications tells Chain Leader about lessons from recent experiences. read more...


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QSR AutomationsTechnology Connects Casual Dining Operators with Success
Learn how the top casual dining operators are connecting to success with advanced kitchen automation and seating, wait list, and reservations management solutions from QSR Automations. Results include faster ticket times, improved efficiencies, enhanced food quality, better seat utilization, and higher guest loyalty. For ideas to improve your business, read these success stories.

From May 13 to July 7, Polly's Pies sold 12,000 dozen cookies, promising to send a dozen cookies to the troops in Iraq for every dozen purchased. The sale was easy compared to the execution. read more...

Chain Leader’s Blog Bytes

Ice, Ice Baby
Can a little bit of ice really make a difference? Just ask the captain of the Titanic. Blogger Lane Cardwell on the latest cocktail trend. read more...

The End for Two, Sort Of
Chain Leader’s David Farkas examines the recent closings of two restaurant brands. read more...

Industry Buzz
Eatertainment fans and morticians alike will love these global theme restaurants, courtesy of WebUrbanist. read more...
This longtime chain follower is embarrased to admit that she did not get a 100 on this quiz on advertising slogans. read more...
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NewsbitesFoodservice News Delivered Daily in Newsbites
Get your news fix with foodservice headlines from around the web in the Newsbites enewsletter from R&I and Chain Leader. The latest trends and industry updates, upcoming webcasts, and rimag.com and chainleader.com web exclusives are also featured in this free, daily news briefing. Subscribe today!

How to Grow to 100 Units
As they slow restaurant growth, up-and-coming limited-service concepts are turning to tried-and-true strategies that play up their brands and stay true to their values. read more...
Baja Sol Restaurants Group is well aware of how competitive the Mexican segment is, but it believes its interpretation of Mexican fare will help the brand stand out and position it for expansion. read more...
Ask Atlantans which neighborhood is the hottest in town and Vinings might well be the answer. This historic area northwest of Atlanta's downtown is filled with young, hip singles and older empty nesters with plenty of disposable income. read more...

Coming from Chain Leader
Podcasts with execs from La Madeleine and Wingstop are up next. Listen to our current downloadable interviews: read more...
Chain Leader LIVE 2008 is around the corner. Check out the details and last year’s highlights: read more...
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BlogsGet Industry Insights with Chain Leader Blogs
Chain Leader blogs fill you in on the latest insights, ideas and opinions circling the chain restaurant industry. Get involved-ask questions and add your own observations. See what our industry bloggers have to say today in the blogs exclusive to chainleader.com. Click here to BLOG!

Franchise Developer
Profiles in Growth: Colton’s Steak House: Multiunit franchisee Ed Featherton chose Colton’s to revive a prime location in Jefferson City, Mo., and now plans at least one new outlet a year.
Learn more about these concepts, investment requirements and support services, or request contact from the company:
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