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Chain Leader Executive Briefing May 28, 2009
Uno's Virtual Gift Cards Capture Customer Info
In this edition: Uno's Virtual Gift Cards Capture Customer Info... Executive Q&A: Linda Duke Says Today's Customers Need More... Should Restaurants Be Wary of Anti-DUI Technology?... Winning at the Chain Restaurant Game... Economy: Recession Ends, Recovery Weak... Tipping Point: Balancing Menu Innovation and Operations... Restaurant Chains Keep Guests Coming Back... Profiles in Growth: Colton's Steak House & Grill...
May 28, 2009
Top Features
Uno's Virtual Gift Cards Capture Customer Info

Uno Chicago Grill now offers patrons virtual gift cards, which givers load online and then e-mail to recipients. The cards capture information from both giver and recipient. read more...

Executive Q&A: Linda Duke Says Today's Customers Need More

For more than 20 years, Linda Duke has helped restaurants improve brand awareness to help bolster their bottom lines. She offers creative ideas for attracting customers, especially during these penny-pinching times. read more...

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McLane: Your Foodservice Supply Chain Advantage
With years of experience serving the world’s largest system of chain restaurants and adhering to the most rigorous standards, we understand the operational needs of chain restaurants. Find out how McLane can help maximize the profitability of your business today. Click here for more information.
Should Restaurants Be Wary of Anti-DUI Technology?

A beverage-industry lobbyist claims the alcohol-detection technology pushed by carmakers to reduce drunk driving will curb responsible drinking. read more...

 
Chain Leader’s Blog Bytes
 
Winning at the Chain Restaurant Game
The ‘winning value proposition’ formula is easy to write, hard to accomplish. The customer is appraising us every day. We might as well spend a little time on it too. read more...
 
Economy: Recession Ends, Recovery Weak
Judicious operators will remain wary despite yesterday’s good news about consumer confidence and rising stock prices. The recession's end is in sight. But unemployment and GDP will be slow to improve. read more...
 

Industry Buzz
Restaurants Cross Lines as They Struggle Through Recession
The recession is jolting the restaurant industry to concoct who'd-a-thunk-it products that are redefining what even the industry's biggest brands stand for. read more...
Best Calories for the Money
Using New York's calorie-disclosure regulation to get the most for your money. read more...

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New from Chain Leader: Quick Service Reporter eNewsletter
With monthly technology features and timely coverage of topics like improving service, packaging and promotions, Chain Leader's Quick Service Reporter provides both insights and tactics to limited-service restaurant operators. Subscribe today!

How to Grow to 100 Units
Tipping Point: Balancing Menu Innovation and Operations
All chains must innovate. But the process is particularly important for small, growing ones because it helps define the concept. read more...
Restaurant Chains Keep Guests Coming Back
A panel of restaurant company CEOs at the National Restaurant Association Show in Chicago discusses getting customers in the door and keeping them coming back. read more...

Coming from Chain Leader
On the Road
Chain Leader now has a mobile Web site so you can find us wherever you are. read more...
On the Tweet
Follow Chain Leader on Twitter for alerts on news and a chance to share ideas. read more...

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Attend 2009 Chain Leader LIVE: Riding Out The Storm
In today's operating environment, you can′t afford to miss this educational and interactive conference. Register today to attend 2009 Chain Leader LIVE, "Riding Out The Storm: Success Strategies for Troubled Times," for relevant industry topic sessions, peer-to-peer problem solving, and valuable networking opportunities. Sponsored by Allens, Inc., Brakebush, Quantum Foods, Service Management Group, Simplot and Wasserstrom. Click here to register now.


Franchise Developer
Profiles in Growth: Colton's Steak House & Grill: Multiunit franchisee Ed Featherton chose Colton’s to revive a prime location in Jefferson City, Mo., and now plans at least one new outlet a year.
Learn more about these concepts, investment requirements and support services, or request contact from the company:

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Copyright 2009, Reed Business Information, a division of Reed Elsevier, Inc.

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