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Articles, news and resources for chain restaurant executives involved with human resources (HR) issues, including training, management, employee recruitment and worker retention.
  • Restaurant Sales Contests: Winning Is Everything
    By David Farkas, Senior Editor, 5/1/2009
    Sales contests for new menu items drive productivity and build relationships with customers. Find solutions from Buffalo Wild Wings, The Palm, Hooters, Stanford's Restaurants and more. More

  • Fast-Food Franchisee Considering Micro-Loans for Hourly Employees
    By David Farkas, Senior Editor - 07/02/2009
    Arby's franchisee Steve Jackson, who already offers an annual scholarship fund, meal discounts and paid time off, is thinking about introducing a micro-loan program for employees. More
  • Real Mex Restaurants Appoints Lowell Petrie as Chief Marketing Officer
    07/01/2009
    Real Mex Restaurants, Inc. ("RMR") today announced the appointment of Lowell Petrie as Senior Vice President/Chief Marketing Officer ("CMO"), effective July 20, 2009. Petrie will report to RMR CEO and Chairman Richard E. "Dick" Rivera. More
  • Audio Q&A: Roark Capital Franchises Swap Stories
    By Mary Boltz Chapman, Editor-in-Chief - 07/01/2009
    Steve Romaniello, managing director of Roark Capital Group, brought together chain leaders from the private-equity firm's 14 franchise brands to share best practices. More
  • British Hospitality Association Asks for Tip Code
    06/26/2009
    Following a long-running union campaign highlighting the low salaries paid by many of the UK's major restaurant operators, the British Hospitality Association is urging restaurants to adopt a new Code of Practice on how to distribute service charges. More
  • Food Safety Education Month Theme Announced
    06/26/2009
    The National Restaurant Association encourages restaurant and foodservice operators to begin planning for the 15th annual National Food Safety Education Month. This month-long campaign is held every September and focuses on the importance of food safety education for the restaurant and foodservice industry. More
  • Ted's Montana Grill Names Supply Chain Executive
    06/26/2009
    Jeff Darby has joined Ted's Montana Grill and its executive team as vice president of supply chain. In this role, Darby manages all purchasing for the 55-unit restaurant company, overseeing the planning, management and maintenance of activities associated with sourcing, procurement, conversion and logistics management to ensure restaurant supply chain operations are effective and cost-efficient. More
  • Church's Chicken Names Chief Information Officer
    06/25/2009
    Restaurant chain Church's Chicken announced today that Partha Mukherjee has been named Chief Information Officer. Mukherjee brings more than 20 years of experience in the information technology and business process outsourcing industry. More
  • » Next

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