Articles, news and resources for chain restaurant executives involved with human resources (HR) issues, including training, management, employee recruitment and worker retention.
Restaurant Sales Contests: Winning Is Everything By David Farkas, Senior Editor, 5/1/2009
Sales contests for new menu items drive productivity and build relationships with customers. Find solutions from Buffalo Wild Wings, The Palm, Hooters, Stanford's Restaurants and more. More
Fast-Food Franchisee Considering Micro-Loans for Hourly Employees By David Farkas, Senior Editor - 07/02/2009
Arby's franchisee Steve Jackson, who already offers an annual scholarship fund, meal discounts and paid time off, is thinking about introducing a micro-loan program for employees.
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Real Mex Restaurants Appoints Lowell Petrie as Chief Marketing Officer 07/01/2009
Real Mex Restaurants, Inc. ("RMR") today announced the appointment of Lowell Petrie as Senior Vice President/Chief Marketing Officer ("CMO"), effective July 20, 2009. Petrie will report to RMR CEO and Chairman Richard E. "Dick" Rivera.
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Audio Q&A: Roark Capital Franchises Swap Stories By Mary Boltz Chapman, Editor-in-Chief - 07/01/2009
Steve Romaniello, managing director of Roark Capital Group, brought together chain leaders from the private-equity firm's 14 franchise brands to share best practices.
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British Hospitality Association Asks for Tip Code 06/26/2009
Following a long-running union campaign highlighting the low salaries paid by many of the UK's major restaurant operators, the British Hospitality Association is urging restaurants to adopt a new Code of Practice on how to distribute service charges.
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Food Safety Education Month Theme Announced 06/26/2009
The National Restaurant Association encourages restaurant and foodservice operators to begin planning for the 15th annual National Food Safety Education Month. This month-long campaign is held every September and focuses on the importance of food safety education for the restaurant and foodservice industry.
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Ted's Montana Grill Names Supply Chain Executive 06/26/2009
Jeff Darby has joined Ted's Montana Grill and its executive team as vice president of supply chain. In this role, Darby manages all purchasing for the 55-unit restaurant company, overseeing the planning, management and maintenance of activities associated with sourcing, procurement, conversion and logistics management to ensure restaurant supply chain operations are effective and cost-efficient.
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Church's Chicken Names Chief Information Officer 06/25/2009
Restaurant chain Church's Chicken announced today that Partha Mukherjee has been named Chief Information Officer. Mukherjee brings more than 20 years of experience in the information technology and business process outsourcing industry.
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On the Spot Rate the latest TV commercials, classics, and chain videos July 1, 2009 A Bit of Americana
The nice folks at Ritter's Frozen Custard sent their commercial over for a look-see. ... More
The Next Big Thing Lane Cardwell, Industry Veteran, Trend Watcher June 9, 2009 To Norman Brinker
I hope that you will indulge me this one last blog to honor the greatest restaurateur... More
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McDonald's Announces 'Ice Age' Happy Meals
