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Lane Cardwell

With almost 30 years of experience in the restaurant industry, trend-spotter Lane Cardwell has been associated with more than 30 restaurant concepts. He is an advisor and coach to various restaurant chain operators and suppliers. A member of the board of directors of public companies P. F. Chang’s China Bistro and Famous Dave’s of America, Cardwell’s resume includes executive roles at Brinker International and S&A Restaurant Corp. In his work as industry consultant and keen observer, he eats in about 600 restaurants a year.


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  • Recent Posts - 0
  • Avg Posts Per Week - 2
  • Posts Written - 162

The Next Big Thing

Recent Posts

To Norman Brinker

June 9, 2009 | Link This | Email this | Comments (34)

Norman Brinker...the Legend
I hope that you will indulge me this one last blog to honor the greatest restaurateur and human that I have ever known.

 

Dear Norman,

...Read More
Industries: Human Resources, Operations

Recent Posts

Adios

May 29, 2009 | Link This | Email this | Comments (20)

The big adios
This is goodbye. On Monday morning I show up for work in Denver as the new CEO of Boston Market. My new bosses, the private equity firm Sun Capital Partners, would prefer that I focus on the things that they are paying me for. As a result I am resigning from the various boards of directors that I am on and will be ending my blog when I hit the “send” key.

...Read More

Recent Posts

Hold Your Line!

May 28, 2009 | Link This | Email this | Comments (6)

Hold Your Line!In cycling this shout means that you need to keep your bike in as straight a line as possible to keep from hitting other cyclers near you. Ignore it at your peril. Unfortunately, in the restaurant industry we don’t have a similar cry to keep other concepts from encroaching on our traditional space. And today the land grab for someone else’s market and customers is taking on a frenetic pace. 

A recent USA Today article titled “
...Read More


Industries: Marketing, Menu Development, Operations, Research

Recent Posts

Foodservice Ups its Game

May 28, 2009 | Link This | Email this | Comments (0)

The lineup at Citi Field
Ever since the first ticket was sold at a baseball game, foodservice was there. I don’t know what was sold. It could have been a hot dog or a beer since some things never change, but fans have been buying high priced, questionable quality fare at sporting events for a long time. That has been improving over the past few years at sporting venues all over the country, b...Read More


Industries: Emerging Chains, Marketing, Menu Development, Operations

Recent Posts

Winning at the Restaurant Game

May 24, 2009 | Link This | Email this | Comments (5)

The formulaI saw Ron Paul of Technomic at the Marketing Executives Group conference in Chicago the week before last. Seeing him reminded me of a white paper that they published for attendees of the Restaurant Leadership Conference recently. It was titled “Satisfying the Changing Consumer: The Winning Restaurant Formula”. Technomic does a lot of good work in helping chains make sense of trends and customer behaviors in the restaurant industry. This paper did a great...Read More


Industries: Emerging Chains, Expansion, Marketing, Menu Development, Operations, Research




Blogs Recent Posts Total Posts
The Next Big Thing 0 162
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