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Lane Cardwell

With almost 30 years of experience in the restaurant industry, trend-spotter Lane Cardwell has been associated with more than 30 restaurant concepts. He is an advisor and coach to various restaurant chain operators and suppliers. A member of the board of directors of public companies P. F. Chang’s China Bistro and Famous Dave’s of America, Cardwell’s resume includes executive roles at Brinker International and S&A Restaurant Corp. In his work as industry consultant and keen observer, he eats in about 600 restaurants a year.


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  • Recent Posts - 0
  • Avg Posts Per Week - 2
  • Posts Written - 162

The Next Big Thing

Recent Posts

To Norman Brinker

June 9, 2009 | Link This | Email this | Comments (30)

Norman Brinker...the LegendI hope that you will indulge me this one last blog to honor the greatest restaurateur and human that I have ever known.

 

Dear Norman,

 

...Read More
Industries: Human Resources, Operations

Recent Posts

Adios

May 29, 2009 | Link This | Email this | Comments (20)

The big adiosThis is goodbye. On Monday morning I show up for work in Denver as the new CEO of Boston Market. My new bosses, the private equity firm Sun Capital Partners, would prefer that I focus on the things that they are paying me for. As a result I am resigning from the various boards of directors that I am on and will be ending my blog when I hit the “send” key.

...Read More



Recent Posts

Hold Your Line!

May 28, 2009 | Link This | Email this | Comments (6)

Hold Your Line!In cycling this shout means that you need to keep your bike in as straight a line as possible to keep from hitting other cyclers near you. Ignore it at your peril. Unfortunately, in the restaurant industry we don’t have a similar cry to keep other concepts from encroaching on our traditional space. And today the land grab for someone else’s market and customers is taking on a frenetic pace. 

A recent USA Today article titled “
...Read More


Industries: Marketing, Menu Development, Operations, Research

Recent Posts

Foodservice Ups its Game

May 28, 2009 | Link This | Email this | Comments (0)

The lineup at Citi FieldEver since the first ticket was sold at a baseball game, foodservice was there. I don’t know what was sold. It could have been a hot dog or a beer since some things never change, but fans have been buying high priced, questionable quality fare at sporting events for a long time. That has been improving over the past few years at sporting venues all over the country, but the change is accelerating and foodservice and the fans are the winners. However, you know that you have hit the big time when the N...Read More


Industries: Emerging Chains, Marketing, Menu Development, Operations

Recent Posts

Winning at the Restaurant Game

May 24, 2009 | Link This | Email this | Comments (5)

The formulaI saw Ron Paul of Technomic at the Marketing Executives Group conference in Chicago the week before last. Seeing him reminded me of a white paper that they published for attendees of the Restaurant Leadership Conference recently. It was titled “Satisfying the Changing Consumer: The Winning Restaurant Formula”. Technomic does a lot of good work in helping chains make sense of trends and customer behaviors in the restaurant industry. This paper did a grea...Read More


Industries: Emerging Chains, Expansion, Marketing, Menu Development, Operations, Research




Blogs Recent Posts Total Posts
The Next Big Thing 0 162
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