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David Farkas

David Farkas has worked for Chain Leader as a senior editor since 1998. He has particular expertise covering full-service restaurants and has written extensively on emerging concepts. His work has earned him several awards from the American Society for Business Publication Editors and the attention of national media outlets such as NPR.


User Stats

  • Recent Posts - 1
  • Avg Posts Per Week - 2
  • Posts Written - 260

Dave's Dispatch

Recent Posts

Starbucks Makes a Change

July 1, 2009 | Link This | Email this | Comments (2)

   "Sir, I have to ask you to ...," sternly declared the Starbucks employee as I lifted my camera in front of the pastry case.
   "Yes, I know, I'm not supposed to take pictures in here," I replied, taking one.
   How could I resist? Today the coffee chain rolled out healthful food offerings in an effort to enhance its business in the face of a bleak economy and incursions by McDonald's McCafe. I wanted a shot.
 
Stsrbucks glazed donuts
...Read MoreIndustries: Marketing, Menu Development, Operations

Recent Posts

A Sweet Surprise at Baskin Robbins

June 23, 2009 | Link This | Email this | Comments (5)

   Last night I felt like eating ice cream but didn't feel like driving to Sandy's, the best place on Cleveland's East Side for the soft-serve version but miles away. So my wife and I headed to Baskin Robbins, inside a nearby Dunkin Donuts.
 
Dunkin Donuts
   We weren't the only ones who had the urge for something sweet at 7:30 p.m. 

...Read More
Industries: Human Resources, Marketing

Recent Posts

Church's Chicken Deal is a Strong One

June 17, 2009 | Link This | Email this | Comments (3)

   The recent acquisition of Church's Chicken by Friedman Fleischer and Lowe isn't likely to make a wing's worth of difference to the fast-feeder's many customers. They'll still have access to the tasty fried bird and re-hydrated mash potatoes the 1,400 unit chain serves up--largely in urban areas--thousands of times a day.

...Read More

Recent Posts

Quiz: Got a Beef?

June 14, 2009 | Link This | Email this | Comments (2)

   Let's begin the day with a quiz, shall we, just to get the juices flowing. As usual, a right answer is rewarded with an explanation of the issue via its Web site. A wrong one leads you where you'd rather not go, particularly if you work for a chain that menus dishes weighing in at 6,782-calories. Good luck!

1. El  Pollo Loco recently launched an ad attacking KFC for using what ingredient in the marinade of its new grilled chicken?

-- soy protein concentrate

-- beef powder

...Read More
Industries: Marketing, Operations

Recent Posts

The CEO: Life at the Top of the Heap

June 8, 2009 | Link This | Email this | Comments (0)

   Anyone spot Clarence Otis Jr.'s interview in Saturday's New York Times? It's intriguing and worth a look. Otis, CEO at Darden Restaurants, begins by offering the necessary fictions of life at the top. Asked, for instance, to describe the most important lesson he's learned about leadship, Otis offers a familiar refrain. Leaders, he opines:

...Read More


Industries: Human Resources, Operations




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