Recent Posts
- To Norman Brinker
- Adios
- Hold Your Line!
- Foodservice Ups its Game
- Winning at the Restaurant Game
- If We Could Save Just One Life
- Do You Know Where Your Marketers Are?
- Eat This
- Restaurant Unicorn
- Bobby Bets Big on Burgers
Recent Comments
- JBob on The Demise of Grady's
- Adame on The Worms of Spring
- 3FFPS on The Demise of Grady's
- Chef Leo Cassidy Jr. on To Norman Brinker
- John H on The Demise of Grady's
Most Commented On
- To Norman Brinker (34)
- The Demise of Grady's (33)
- Adios (20)
- I Must Be Stupid (20)
- "Is Everything Okay?" (16)
Archives
- June 2009
- May 2009
- April 2009
- March 2009
- February 2009
- January 2009
- December 2008
- November 2008
- October 2008
- September 2008
- August 2008
- July 2008
- June 2008
- May 2008
- April 2008
- March 2008
- February 2008
- January 2008
Blog
Ice Ice Baby
August 13, 2008

For most restaurants the issue with ice is more about production than making a quality statement. Most ice in a restaurant will be used in endless glasses of water, iced tea, and soft drinks. Reliability and production are important. Woe to the restaurateur who has equipment that cannot keep up with the demands of their business. However, using ice production as a key purchase factor doesn’t always lead to the type of ice cube that will justify the $8-$10 price for a cocktail that you hope to receive.
The New York Times, the arbiter of style and good taste for those of us who live somewhere else, had an article last week on ice cubes used in cocktails. Bottom line: cube shape and clarity matter to those who are paying attention to such things. Let’s face it, did you ever think that people could get so worked up over expensive brands of bottled water? Ice is simply water that has been working out.
The shape of the cube will determine whether you are trying to make the drink look bigger, or make the drink taste better. Smaller cubes, longer in shape, are good at filling a glass and making the drink poured into it look like a bigger portion, but at the price of diluting the drink. Bigger cubes melt slower, and will dilute the drink less while it is being consumed.
One of the battlegrounds for ice quality is clarity. A clear cube, one that is free of impurities and air bubbles, is easily recognized by customers as a point of difference in a cocktail. Kold-Draft ice machines are becoming the standard for a quality cube. They have machines that make a 1 1/4-inch square cube, a half cube, or a quarter cube. They are known for their clear cubes.
In an environment where it is easy for a restaurant bar to upgrade their drink quality by simply ordering better brands, and buying better glassware, the more permanent competitive step will usually involve labor (fresh-squeezed juices), or capital (a better ice machine for the bar). It may only be happening at high end restaurant bars and clubs right now, but the trickle down effect of a new ice age may be at hand. Unlike Vanilla Ice, quality seldom goes out of style.
Posted by Lane Cardwell on August 13, 2008 | Comments (4)
Reader Comments
at 8/13/2008 4:18:54 AM, Justin commented:
"Can a little bit of ice really make a difference? Just ask the captain of the Titanic." That will go down in history as one of the all-time funniest blog lines. I've been reading your blog for awhile, but this one will get framed. Right over our ice machine. Lots to think about what our ice says about the value of our drinks. The next frontier.
at 8/13/2008 8:56:07 AM, Carol commented:
Lane, how true that it is always about details, details and the "small stuff." I never thought I would buy a vitamin water either, but I'm hooked. I even bought the Diet Coke with Vitamins. I never thought of ice before, but I'll never "not look" again :)
at 8/13/2008 9:33:30 AM, Mary Chapman commented:
Now I have that dang song in my head! Thanks a lot, Lane!
at 10/24/2008 12:05:12 PM, Wade Markham commented:
Lane Cardwell, Your acticle on "Ice Ice Baby" is right on. Markham Sales is the importer for Brema Ice Makers. Brema Ice Makers is europe's number one ice maker company. Markham Sales has been importing Brema to the US for two years. Brema makes a number of different ice products not ice cubes, to meet the customer needs. We even talk about the sound of the ice cube makes in your glass after you finished your drink. If you would like more information regarding Brema Ice Makers and it's products please let me know.

















