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Chile Factor: Qdoba's New Menu Rollout

Qdoba Mexican Grill's new Chile Verde stew is patterned after hearty, south-of-the-border recipes.

By Monica Rogers, Contributing Editor -- Chain Leader, 4/1/2009

Qdoba's Chile Verde
A blend of roasted Anaheim, poblano and jalapeño chiles with onion, garlic, tomatillos and tomatoes, Qdoba's Chile Verde is its spiciest dish yet.
In Western states where the green chile is greatly revered, it's cooked into a mild chile verde sauce and served over burritos, beans and rice. But in his travels throughout Mexico, Ted Stoner, director of strategic product development for Wheat Ridge, Colo.-based Qdoba Mexican Grill, sampled heartier renditions of chile verde that blended a variety of roasted green chiles with tomatillos, onion, garlic and herbs to make a stand-alone soup or stew.

“South of the border, chile verde is an earthy, warming stew with a lot of flavor, which I thought would be a great cool-weather LTO for Qdoba,” Stoner says.

He roasted Anaheim, poblano and jalapeño chiles and combined them with sauteed onion and garlic, made a roux, and added stock, tomatillos and roasted tomatoes. He added chipotle chili powder and green chili powder for extra kick and chunky green peppers for texture.

The Chile Verde, which went into test at 100 of Qdoba's 475 units in March, is doing well. A week after introduction, 95 percent of guests surveyed gave it a “good” or “great” rating for flavor; 93.5 percent said they would buy it again; and 20 percent said they would visit more frequently for the dish.

Tastes Like Home

Qdoba is testing the dish in Boston, western Michigan, the Seattle area and Colorado. Stoner says, “I knew we had a winner when a gentleman from Hidalgo, Mexico, tasted it and broke out in a big smile, saying, 'Tastes just like something from home.'”

Although chile verde recipes often include pork, Qdoba chose to keep its version vegetarian. “We have had good feedback on our bean and grilled vegetable recipes, which are meatless, so it was a natural to keep this recipe vegetarian, too,” says Stoner.

HOT TOPIC

Check out the Menu Development page for more restaurant chain menu promotions, rollouts and ideas.

Guests can order a cup of Chile Verde ladled over rice and black or pinto beans for $3.29 or add grilled vegetables for an entree at $5.79. Topping entree-sized bowls of Chile Verde with shredded pork, adobo-marinated chicken, beef or steak costs $6.69. Both the cup and entree portions can be dressed up with a choice of five salsas, tortilla strips, cheese and sour cream.

By the Bowlful

Stoner says he had a hunch that offering another “bowl” entree would do well for Qdoba. Thirty percent of guests already order their burritos “naked,” in a bowl.

He had experimented in the kitchen with a chile verde sauce that could be added to burritos. “But we would have had to make it too incendiary to have enough flavor and flow-through with all of the other ingredients in a burrito,” he says.

If Chile Verde finishes out the 2009 test well, Qdoba plans to offer the stew for two to four months each year as a cold-weather alternative to tortilla soup.

MORE: Quick-service restaurant chains search for menu items that appeal to ethnic palates and mass markets alike.

i_
 

Snapshot

Concept Qdoba Mexican Grill

Headquarters Wheat Ridge, Colo.

2008 Systemwide Sales $450 million* (fiscal year ended Oct. 2008)

Units 476

Expansion Plans 70 in 2009

*Chain Leader estimate

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