Chain Leader Mobile
Log In  |  Register          Free Newsletter Subscription
Zibb
FREE subscription
Email
Print
Reprint
Learn RSS

Podcast: Big, Fat, Sexy CKE

CKE Restaurants remains unapologetic for developing indulgent food targeted at hungry guys.

By Monica Rogers, Contributing Editor -- Chain Leader, 10/1/2008

Executive Vice President of Marketing Brad Haley says CKE is not creating big burgers for bigness' sake, but to make QSR food more like sit-down restaurant fare.

Read or listen to an extended interview with Brad Haley.



CKE Restaurants makes no apologies for food upgrades that add fat and calories or for the sexy ads that sell them. The Carpenteria, Calif.-based company, which operates 1,162 Hardee's and 1,923 Carl's Jr. restaurants, reports 2008 same-store-sales increases of 2.5 percent for both chains. Chain Leader gets the strategic update from Brad Haley, executive vice president of marketing, who oversees research, concept and product development for Hardee's and Carl's Jr.

How does it feel to be the bad boys?

As long as people respond to it, it feels pretty good. But we're not trying to develop big burgers just for bigness' sake. We decided several years ago to upgrade the quality of hamburgers that were available in fast food to make them more like the ones you get at sit-down restaurants. If that means they have more fat and calories, we  aren't apologetic about that. 

You attribute some of [your sales increases] to commercials that are a bit edgy. Can you talk about that?

We've had a few that raised some eyebrows, but our target is what we call young, hungry guys. These guys are interested in a lot of things, including women and hamburgers, and, ah, various other things. Consequently, we're not shy about featuring a little bit of sexuality in our ads.

We used Paris Hilton in an ad. She was in a sexy bathing suit, washing a car and eating a Spicy Barbecue Thickburger from Hardee's. It was a hot and spicy burger, and Paris looked hot and spicy in the ad. Her tagline at the time was, “That's hot.” So it came together strategically.

Of the big burgers you've been promoting, which have been most successful?

Something that we've pioneered in the fast-food industry that [talk-show host] Jay Leno jokingly referred to as “meat as a condiment” burgers on the Tonight Show. We started with the Pastrami Burger at Carl's Jr., which was literally a pastrami sandwich on a hamburger. And we followed that up with a Philly Cheesesteak Burger and a Prime Rib Burger. We slice the cheese steak, prime rib, etc., and put that on the burger.

Your CEO, Andy Puzder, has been quoted saying that our industry shouldn't be telling people what to eat, but rather figure out what people want and give it to them. Has that changed at CKE?

I don't think it has changed at all. We don't make things that we want to sell. We make things that people want to buy. And people want to buy hamburgers. If fast-food consumers were only interested in salad and fruit cups, then you'd see several thousand chains that sell salads and fruit cups.

What about your new “breakfast as big as our burgers” campaign?

We did research and found that a lot of people felt that fast-food breakfast sandwiches really weren't that filling, that they often have to get more than one. Equating the Carl's Jr. breakfast menu to the burger menu was a quick way to let consumers know that what we're offering at breakfast really will fill you up. The first offering was the Monster Breakfast Sandwich, and it's selling very well.

Where does CKE go from here?

We intend to stay the course. The philosophy of bringing casual-dining quality food to fast food has really permeated a big chunk of our menu. There are still a few areas we're looking at.

Read or listen to an extended interview with Brad Haley.
Email
Print
Reprint
Learn RSS

Talkback

We would love your feedback!

Post a comment

» VIEW ALL TALKBACK THREADS

Related Content

Related Content

 

By This Author

Reed Business Information Resource Center

Featured Company


Most Recent Resources


Sponsored Links

 
Advertisement

More Content

  • Blogs
  • Podcasts

Blogs

  • Rate the latest TV commercials
    On the Spot

    November 16, 2009
    All the Grill Is a Stage
    Check out this fun new commercial from Benihana. According to the company, "This spot is the first execution in a campaign that presents Benih......
    More
  • David Farkas
    Dave's Dispatch

    November 13, 2009
    Quiz: Baristas in Bad Moods
    Here's another chance to test your foodservice IQ, which must pretty high since you're reading this blog in the first place. Still, ......
    More
  • View All BlogsRSS

Podcasts

  • Blake Rohrabaugh
    Bottoms Up: Drink Menu Trends at Bar Louie
    When Beverage Director Blake Rohrabaugh joined Bar Louie, in 2003, the Glenview, Ill.-based chain had just nine units. It has since added 43 and now totals 52 restaurants in 17 states. Rohrabaugh, who describes the concept as a "hip, laid-back neighborhood bar" with a 50-50 food and beverage sales mix, talks about blunting the recession with promotions, getting help from vendors and winter drink trends. Hear It Now

    Sign up for the VIP Radio Podcast RSS feed

    View All Podcasts Subscribe Now to VIP Radio and never miss an episode
Advertisements





NEWSLETTERS

Get restaurant industry news, trends and business-critical information delivered directly to your inbox!

Chain Leader Executive Briefing
Quick Service Reporter
Newsfeed
Recipes & Ideas
eBurger, eBurger
Beverage Briefing
Regional Cuisines
Noncom Niche
In Balance
R&I and Chain Leader eMarketplace
Flashnews
Service Insights
The Specifier
When to Replace
FE&S eMarketplace
HOTELS' Daily News Service
HOTELS' eMarketplace

Please read our Privacy Policy
About Us   |   Advertising Info   |   Site Map   |   Contact Us   |   FREE Subscription   |   Useful Sites   |   RSS   |   Help
© 2009 Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Use of this Web site is subject to its Terms of Use | Privacy Policy
Please visit these other Reed Business sites