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Executive Shuffle

Some leaders would likely thrive in a different seat or on a different bus, and could use a shakeup to get there.

By Mary Boltz Chapman, Editor-in-Chief -- Chain Leader, 9/1/2008

Mary Boltz Chapman
I welcome your feedback. 
Call me at 630-288-8250, 
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send me an e-mail.
This past spring, Fresh City Chief Operating Officer Bruce Reinstein told me that many of the real-estate deals the chain was working on four to six months earlier had fallen apart. He wasn't worried, though, because the company was picking up similar sites from other retailers' deals that had fallen through at the same time. And presumably those other retailers were picking up on the sites Fresh City lost. So it was essentially a trade.

We have a similar situation with our industry's executive management. Mergers and acquisitions, changing priorities and dashed expectations have a number of top industry leaders pursuing other opportunities. I could start a list here, but it would be out of date by the time you read this. In some cases, those executives will simply play a giant game of musical chairs and settle into other recently vacated seats.

In some cases, these revolving doors and the same leaders in different positions are bad for the industry. We all know people who keep landing on their feet, getting a terrific new gig when they don't deserve it. And we need to recruit new blood from other industries and groom a diverse group of leaders who can move up into those top positions.

Turn, Turn, Turn

But everything about the executive shake-up is not bad. Maybe it's just the season for turnover.

There are good reasons for an executive to leave a position—or be asked to. One might have been hired because he knows how to take a concept, whip it into shape and aggressively expand it. Then along comes a challenging operating environment with high gas prices, increasing commodities costs and decreasing consumer sentiment. Suddenly expansion is not an option. Or a whiz at accounting is brought on only to learn that the company's best chance at competing is with its extraordinary service methods, and it needs a people person at the top. Those leaders would likely thrive in a different seat or on a different bus.

Actually, I don't think it's really about the tough economy at all. The reasons are the same as always, perhaps more acute or accelerated.

Times Are a 'Changin'

What's different now beyond economics is greater transparency into organizations, active shareholders in both public and private companies, and members of the board increasingly held responsible and therefore holding executives more accountable.

What hasn't changed is the need to hold leaders accountable for work based on corporate goals. But give them the tools and the time to succeed, and reward the top achievers. Recognize that they have a life outside of work. And if they don't, maybe you can help give them one by offering mentoring opportunities, volunteer groups or affinity networks.

The tide will turn again. It won't be long before macro conditions make it easier to occupy an executive office. Long-term planners are making sure their leaders can adjust to whatever conditions come along and that they want to continue working there.

 

BIG ideas

“The only thing that's changed is the competitiveness of the series. It's only become harder to win in our series as the years have gone by. Competition breeds good things, and that's what's happened here.”

—Al Unser

“Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.”

—Sam Walton

“Most success springs from an obstacle or failure. I became a cartoonist largely because I failed in my goal of becoming a successful executive.”

—Scott Adams

“Most people work just hard enough not to get fired and get paid just enough money not to quit.”

—George Carlin

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