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Lemon Aid for the Beverage Menu

Customer demand for citrusy drinks prompts Ruth's Chris Steak House to create its own lemon base for new fusion cocktails.

By Monica Rogers, Contributing Editor -- Chain Leader, 2/1/2008

Ruth's Chris
Ruth's Chris
Sweet on sour: Five out of Ruth's Chris' 10 top-selling cocktails last year had citrus in them. So management chose house-made lemoncello, dubbed Lemonessence, as the base for its new line of 12 fusion cocktails.
Musing over methods for enhancing Ruth's Chris Steak House's cocktail program, Vice President of Beverage Kevin Boyer noticed something interesting. Sales data indicated that five out of the Heathrow, Fla.-based company's 10 best-selling cocktails had a lemon or citrus profile. “So it was a natural to focus on citrus as the base to whatever we did,” says Boyer.

Building on what Boyer calls Ruth's Chris' 2006 “seismic shift to a fresh bar approach,” with no bulk products, all fresh-squeezed juices, mixers and handmade garnishes, in 2007 the chain decided to create its own signature version of lemoncello, vodka infused with fresh lemons. Master mixologist Francesco LaFranconi developed the recipe for the fresh infusion dubbed Lemonessence. Every three days staff at each Ruth's Chris location make batches of the elixir, which takes five days to steep. Finished product is stored in Swiss-made, conical-shaped crystal carafes prominently displayed on the bar.

The base is used as an ingredient in a dozen fusion cocktails that include a variety of spirits. (Because the beverage program is new, Ruth's Chris is still tweaking the prices.) The Ginger Citrus Cooler, for example, blends tequila, orange-flavored liqueur and Lemonessence and is finished with ginger beer and a garnish of lemon slice and pickled ginger. The Grand Fusion includes Lemonessence with orange-flavored vodka, orange-flavored brandy liqueur, fresh orange juice and an orange zest garnish. And the Apple Cello Martini mixes Lemonessence with melon-flavored liqueur, sour-apple schnapps and fresh-made lemon sour.

Flexible Fusion

Ruth's Chris took the fusion approach because “one of the problems that we identified with typical vodka and fruit infusions is that there is little flexibility,” says Boyer. “But with our fusion cocktails, whether you are a scotch, vodka, gin, tequila or rum drinker, there is a cocktail using the Lemonessence product that will appeal to you.”

Ruth's Chris
Ruth Chris' fusion cocktails including the Ginger Citrus Cooler, Lemon-jito and Pear Twist blend Lemonessence with a variety of spirits such as tequila, rum and vodka.
Going the fusion route also allows flexibility for regional tastes. Kentucky drinkers, for example, like the Bardstown Cocktail, bourbon and Lemonessence served on the rocks or chilled and garnished with a slice of orange and fresh mint sprig. But in Miami, the Lemonjito, Lemonessence and sugar-cane rum muddled with fresh mint and lemon juice and topped with seltzer water and a lemon and mint garnish, is a bigger seller.

In a five-unit test for the last six months of 2007, the new fusion drinks did well. The Pear Twist—pear-flavored vodka and Lemonessence with a splash of lemon sour served chilled in a martini glass with a lemon twist—was the best seller. The Fusion Martini, a blend of orange-flavored vodka and Lemonessence with a splash of lemon sour served chilled in a martini glass with lemon-zest garnish, tied for the No. 2 spot with The Lemon Luxe dessert cocktail, which features Lemonessence with a splash of simple syrup and a chantilly cream topper. The program will be rolled out systemwide by the end of this month.

Ruth's Chris
The Bardstown Cocktail mixes bourbon with Lemonessence, garnished with an orange twist and mint sprig.
Adding nuance to the new cocktail program, Ruth's Chris is also more focused on ingredients that fit healthy and active lifestyles, says Boyer. In the last year, drinks including ingredients such as pomegranate, green tea and pear, for example, have become top sellers. “More and more there's been an attitude shift,” he says. “Anything with a fresh, healthy appeal we've seen spike in sales.”



Items Sold, Dollars Spent

Technomic's 2007 Top 500 report analyzing 2006 sales ranked Ruth's Chris as No. 12 among the top 50 chains in beverage-alcohol sales, with alcoholic beverages comprising 25 percent to 30 percent of total sales and alcoholic beverage sales accounting for 25.2 percent of the average guest check. Boyer says the company did about the same in 2007 for alcohol sales in relation to total sales, but has been up over 2006 numbers in terms of items sold and dollars spent per guest, “which in a challenging economic environment is very encouraging for us.”

Boyer attributes some of the improvement to the drink menu upgrades and to big design changes at the bar, making them much larger, more dramatic looking and easier to access. Ruth's Chris started the design changes with new units two years ago and is still retrofitting older units.

 

Snapshot

Concept Ruth's Chris Steak House

Headquarters Heathrow, Fla.

Units 118

2007 Systemwide Sales $610 million*

Average Unit Volume $5.7 million

Average Check $74

Expansion Plans 6 or 7 company owned, 6 to 8 franchised in 2008

*Chain Leader estimate

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