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Audio Q&A: Roark Capital Franchises Swap Stories

Steve Romaniello, managing director of Roark Capital Group, brought together chain leaders from the private-equity firm's 14 franchise brands to share best practices. More

Current Issue

Cover Story:

Menu Rollout: Make the Most of What You've Got
Buffalo Wild Wings made use of underused convection ovens and already-stocked chicken and sauces for a wildly successful menu

Features:

Uno Chicago Grill's Virtual Gift Cards Capture Customer Info

Captain D's Food Fight

Spaghetti Equity: Fazoli's Multi-Media Strategy

Getting Buy-In from Franchisees

Restaurant Sales Contests: Winning Is Everything

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Top 10 Articles in June 2009
According to Web-site traffic on chainleader.com, these are the top articles for the month of June 2009.
Fast-Food Franchisee Considering Micro-Loans for Hourly Employees
Arby's franchisee Steve Jackson, who already offers an annual scholarship fund, meal discounts and paid time off, is thinking about introducing a micro-loan program for employees.
British Hospitality Association Asks for Tip Code
Following a long-running union campaign highlighting the low salaries paid by many of the UK's major restaurant operators, the British Hospitality Association is urging restaurants to adopt a new Code of Practice on how to distribute service charges.

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Restaurant News

DineEquity Halts Its Climb To Form Base

BJs: Microbrewed Beer And Deep-Dish Pizza Help Restaurant Chain Grow

Lawsuit filed in Taser prank; Waffle House waiter says cop zapped him

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News from the Web

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Marketing Marketing RSS Feed Arby's Introduces BBQ Bacon Cheddar Roastburger Bravo Cucina Italiana Introduces Summer Specials Fleming's Offers 'Memorable Meal', Gift for Ordering Online View All Stories	Operations Operations RSS Feed Revenue, Income Down at BAB Inc. NexCen Brands Provides Business Update Real Mex Restaurants Prices Private Placement View All Stories
Expansion Expansion RSS Feed Submarina California Subs Receives Cash to Grow Anthony's Coal Fired Pizza to Open in Las Vegas Jamba Juice Sells Nine Units as Part of Refranchising Effort View All Stories	Human Resources Human Resources RSS Feed Real Mex Restaurants Appoints Lowell Petrie as Chief Marketing Officer Food Safety Education Month Theme Announced Ted's Montana Grill Names Supply Chain Executive View All Stories
Menu Development Menu Development RSS Feed Chicagoland, Northwest Indiana McDonald's Roll Angus Third Pounders Arby's Introduces BBQ Bacon Cheddar Roastburger Bravo Cucina Italiana Introduces Summer Specials View All Stories	Research Research RSS Feed Consumer Survey Shows Green Is Mainstream Restaurant Industry Outlook Softened in May Global Foodservice Industry Revenues to Reach $2.2 Trillion by 2015 View All Stories

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Podcasts
Webcasts
Videos

The Melting Pot's Menu Celebrates the Seasons
Shane Schaibly

Steve Romaniello: Swapping Stories Among Roark's Franchise Brands
Steve Romaniello

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The LEED Advantage: How to Build Sustainable, Energy-Efficient Restaurants

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Now Playing: Why Southern Californians Love Fast Food
Nancy Luna, a.k.a. Fast Food Maven, blogger and business reporter for the Orange County Register, reveals the attraction of fast-food restaurant chains in fast-paced Los Angeles and Orange County.
Video Table of Contents

MOST POPULAR PAGES

Audio Q&A: Roark Capital Franchises Swap Stories

Fast-Food Franchisee Considering Micro-Loans for Hourly Employees

McDonald's Announces 'Ice Age' Happy Meals

Burger King Restaurants Construct 'Transformers' Promotion

Wendy's Introduces Spicy Boneless Wings

Hardee's Introduces New Biscuit Holes

Tech 2.0

That Personal Touch: New technology helps, but
the best language-translation software restaurant chains have found is a bilingual human brain.

OPERATOR POLL

Is customer traffic starting to pick up at your restaurants?

Big Ideas

Authenticity
Qdoba gets input from its Hispanic employees on menu items. They serve as a resource for authentic dishes. And if employees like a dish, they get behind it and sell it.

How to appeal to ethnic palates.

Emerging Chains

The Greene Turtle is not letting the recession break its stride.

Freshii Signs Multiunit Franchise Deal for Washington, D.C.

Tipping Point: Balancing Menu Innovation and Operations

Full Coverage: Emerging Chains

Coffee Trends

Fresh-Brewed News: Current articles from national media.

Consumption Trends: 37% of adults 18 to 24 drink coffee.

Pick a Pairing: Many coffee lovers want to know how their favorite blends match up with food.

Full Coverage: Coffee Trends

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