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Audio Q&A: Roark Capital Franchises Swap Stories

Steve Romaniello, managing director of Roark Capital Group, brought together chain leaders from the private-equity firm's 14 franchise brands to share best practices. More

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Why Southern Californians Love Fast Food
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Nancy Luna, a.k.a. Fast Food Maven, blogger and business reporter for the Orange County Register, reveals the attraction of fast-food restaurant chains in fast-paced Los Angeles and Orange County.
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On the Spot

July 1, 2009
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The nice folks at Ritter's Frozen Custard sent their commercial over for a look-see. ...
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"Sir, I have to ask you to ...," sternly declared the Starbuck...
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Pockets cashier with customers

That Personal Touch: New technology helps, but 
the best language-translation software restaurant chains have found is a bilingual human brain.

 



OPERATOR POLL

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Big Ideas

Authenticity
Qdoba gets input from its Hispanic employees on menu items. They serve as a resource for authentic dishes. And if employees like a dish, they get behind it and sell it.

How to appeal to ethnic palates.


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Coffee Trends

Coffee TrendsFresh-Brewed News: Current articles from national media.

Consumption Trends: 37%
of adults 18 to 24 drink coffee. 

Pick a Pairing: Many coffee lovers want to know how their favorite blends match up with food.

Full Coverage: Coffee Trends




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